Business Etiquettes: Do’s and Don’ts In A Client Meeting

The idea of business meetings can elicit a deep groan from most people. However, though they have the reputation of being long and boring, business meetings can help facilitate networking, connections, and brings different stakeholders together to work on a common goal. That’s why good meeting etiquette is so important in order to leave a lasting good impression on clients, and here are just some of the ways you can achieve that.


  1. Arrive on time


There’s nothing that looks more sloppy and unprofessional than not arriving on time. Unless there’s a personal emergency, arriving on time tells your client that you value their time in meeting you, and conveys respect which clients are likely to return. Not arriving on time, however, might inadvertently convey to the client that you aren’t that serious about the meeting, which might make them less congenial to whatever you have to say.


  1. Prepare for the meeting


Being prepared for your meeting also helps to convey a sense of professionalism, and shows clients that you know what you are talking about. This will help to instill more confidence in you and your team, and clients will leave the meeting assured that they have put their business in the right hands.


  1. Be attentive and participate


Actively listening in meetings ensures that you capture all important information that arises during discussions, which is crucial especially if you’re not going to receive a written transcript on the meeting. Listening and actively participating in the meeting can not only help you stay focused, it conveys a good impression to clients that you are interested and ready to engage in the issue at hand.


  1. Dress professionally


Especially if you’re the host for the meeting, it’s important to dress appropriately and professionally. Again, this conveys professionalism and respect for your client—and if you’re trying to clinch a business deal, it’s even more important to show your client that you’re the best person for the job.


Following these simple steps will ensure that you convey professionalism, confidence and a positive attitude during business meetings that will produce a good impression on clients and improve the productivity of the meeting.

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